A startup company develops a web-based product to connect homeowners with contractors.
The insights from the user research help to develop the UX vision and key components for the ideal “hiring experience" of the site. Learning about the client and the market helps to build a digital product with a strategy based on information.
Understanding current usability problems, exploring additional features, and providing recommendations for improvements could make Alaska Airlines’ app indispensable for travelers.
A clothing store aims to increase its online sales.
Identifying usability problems and focusing on highlighting aspects that positively differentiate a local store from big e-commerce competitors would improve the user's “shopping experience" and, consequently, help the company to reach its goals.